Ordering

We accept the following payment methods:

Visa
MasterCard
American Express
Discover
PayPal

Yes, an order confirmation will be sent by email after placing your order. You will receive also a shipment confirmation email with tracking information as soon as your order is shipped.

All orders are shipped via UPS. Orders will be shipped Monday through Friday, excluding holidays. Note: Processing time can take 1-2 business days before order are shipped. If you choose the free Ground option, you should receive your order within 4 – 10 business days after processing. If you need your order quicker, you can choose one of our other shipping options(see below)

If an item is out of stock, it is not possible to add it to your cart. But you will have the option to add your information to the out of stock list for that item. We will notify you when it is available

Sales tax will be collected on all orders shipped to California. You will see any and all applicable taxes added to your order during checkout. All taxes will be credited for returns.

The best answer we can provide is “maybe.” Keep in mind we want to get your order out as quickly as possible, so please email service@revito-shoes.com or call us at (619) 881-0150, Monday through Friday, 9 a.m. – 5:30 p.m. PT.

Shipping Policy

Yes, we ship to Alaska and Hawaii via any shipping method of your choice. Please consider that orders shipped with UPS Ground may take up to 10 business days to arrive.

Actually, we only ship to U.S. addresses. But if you contact us, we can figure out if there is a possibility to ship to an int. address. Pls. send a mail to info@revito-shoes.com with the shipping address and ask for information

No, we are unable to ship to these types of addresses. Orders must be shipped to a physical address.

We ship all orders from our warehouse in Hayward, California.

Yes! Your shipping confirmation email includes a tracking number along with a clickable UPS link. If you created an online account, you can find your order details — including shipping dates and tracking numbers — by logging onto your <"My Account” page on Revito-Shoes.com. If you still need assistance, please contact Customer Service at service@revito-shoes.com or (619) 881-0150, Monday through Friday, 9 a.m. – 5:30 p.m. PT.

When your order’s en route, we’ll email a shipping confirmation to the address you provided us. To ensure Revito-Shoes emails aren’t blocked by your spam filter, you may want to add info@revito-shoes.com to your address book. If you created an online account, you can find your order details on your "My Account” page on Revito-Shoes.com.

All orders are shipped via UPS. Orders are shipped Monday through Friday, excluding holidays.

UPS Ground

Free — 4-10 Business days after processing (Minimum purchase $ 49.00)

UPS 3 Day Select

$18 — 3 Business days after processing

UPS 2nd Day Air

$24 — 2 Business days after processing

UPS Next Day Air Saver

$42 — Next business day after processing.

The easiest way to facilitate an exchange is to place a new order for the replacement shoes you want and send back the original shoes to get a refund. It can take up to 10 business days to receive your refund. If you have any questions please email service@revito-shoes.com or call us at (619) 881-0150, Monday through Friday, 9 a.m. – 5:30 p.m. PT.

Return Policy

Your satisfaction is very important for us, so if you’re not completely satisfied with your shoes, please send them back for an exchange or refund. We’ll even pay the return shipping charges (UPS Ground). We require the shoes to be returned within 30 days after shipping day in original, like-new condition. Returns are processed and refunded within 10 business days of receipt.

The process is simple. Start by filling out the Return Form (at the Return Page), which must include your order number — found on the packing slip and on your email order confirmation. Then print out the pre-paid UPS shipping label. Finally, put the original, like-new shoes in their original box and place in an outer carton; place the UPS return label on the outer carton; and bring the package to your local UPS store, use a UPS drop box, or give it to a UPS driver.

Returns will be processed for exchange or refunded within 10 business days of receipt. If you have any questions about your return or refund, please contact Customer Service at service@revito-shoes.com or (619) 881-0150, Monday through Friday, 9 a.m. – 5:30 p.m. PT.

We make every effort to ensure that your order is correct and in best condition. Every packed order is inspected for accuracy by our warehouse staff. If you do find an error, please contact us immediately via email at service@revito-shoes.com or call us at (619) 881 0150 Monday through Friday, 9AM – 5.30PM PT.

Website & Security

You can create an account before or after placing an order. To create an account before placing an order click “Account” Button in header or click here. The personal information you enter establishes your account. Whenever you shop, use this email address and password to sign into your account. Immediately after placing an order without logging in, you will be prompted to create an account. Simply choose a password and your account will be created. By registering you will be able to quickly view and track all of your web orders, check out even more easily, and store multiple addresses. Please be assured that whatever information you provide to set up your online account is kept secure. Please see our Privacy Policy if you have further questions.

Yes! Your transaction is protected by SSL encryption software — the best software available today for secure commerce transactions. This means your credit card number is encrypted as it travels over the Internet so it can’t be read.

Shoe Info

We work very hard to keep our sizing consistent across our collection, and most of our styles fit true to size. If you are unsure about sizing for a specific style, please view our helpful Shoe Size Conversion Chart.

Viktor, the inventor of Biodyn® technology, was partially responsible for the implementation and success of Masai Barefoot Technology (MBT). He distributed the brand between 1995 and 2008 in Germany and learned while people loved the benefits of the rocker bottom technology, they often asked for more “normal” designs. For the past 12 years, Viktor has worked to develop this revolutionary new technology that makes it possible to implement balance technology in today's fashion footwear.

Like most innovations, you don’t necessarily have to reinvent the “wheel” — but you can use it differently or better. This is what we have done by implementing Biodyn® technology into Revito Shoes. This technology has been developed simply to make it possible to get the benefits of the well-known shoes that feature balance or rocker bottom technology — but we’ve hidden it inside the shoe. This is unique and allows us to design “normal” looking styles, so it’s the first time functional footwear gets fashionable.

Other

We do not work with Retail-stores, but you can schedule a meeting with one of our professionals where we introduce our products and the proposed purpose for the footwear.

The “Ready-To-Go” Product line is available in our online store.

Yes we do. Just create an account or login first. Then go to WIshlist

Please fill out the form on the Bespoke Page